Terms & Conditions

Effective Date: June 2026

Welcome to Sanma Tea. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. Your continued use of the website constitutes acceptance of these Terms & Conditions.

2. Products and Services

Sanma Tea offers tea products and related goods for sale through its online store. We reserve the right to modify, discontinue, or update any product, pricing, or service without prior notice.

3. Product Information

We strive to ensure that product descriptions, images, pricing, and other information displayed on the website are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product images are for illustrative purposes only. Actual product packaging and appearance may vary slightly.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving pricing errors, suspected fraud, or product unavailability.

5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.

Payments must be made through the payment methods provided on the website. Orders will be processed only after successful payment confirmation.

6. Shipping and Delivery

We aim to process and dispatch orders within the specified timelines. Delivery times may vary depending on location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Sanma Tea shall not be liable for delays caused by third-party shipping providers.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy. Customers are encouraged to review the policy before making a purchase.

8. User Responsibilities

• Use the website lawfully and responsibly.
• Provide accurate and complete information when placing orders.
• Not attempt to hack, disrupt, or misuse the website.
• Not upload harmful software, malware, or viruses.
• Not copy or reproduce website content without permission.

9. Intellectual Property

All website content, including logos, images, graphics, text, product descriptions, and designs, is the exclusive property of Sanma Tea and is protected under applicable intellectual property laws.

10. Limitation of Liability

Sanma Tea shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website or its products.

11. Product Disclaimer

Tea and herbal products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using any product for medical purposes.

12. Privacy Policy

By using this website, you also agree to our Privacy Policy regarding the collection, storage, and use of personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Kolkata, West Bengal.

14. Changes to Terms & Conditions

Sanma Tea reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Sanma Tea
Phone: +91 62935 93715
Email: chhandaenterprise23@gmail.com
Address: D22, Tagore Park, Naskarhat, Beside Kross 9 Gym, Kolkata – 700039, West Bengal, India