Privacy Policy

Effective Date: June 2026

Welcome to Sanma Tea. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through third-party payment gateways)
  • Order History
  • IP Address and Browser Information

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.
  • To provide customer support.
  • To send order confirmations and shipping updates.
  • To improve our products and services.
  • To prevent fraud and enhance website security.
  • To send promotional offers, newsletters, and updates (only if you opt-in).

3. Payment Security

All payments made on our website are processed through secure third-party payment gateways. We do not store your debit card, credit card, banking, or UPI credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:

  • Shipping and logistics partners for order delivery.
  • Payment gateway providers for transaction processing.
  • Government or legal authorities when required by applicable law.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission method can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

8. Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of promotional communications.

9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Sanma Tea
Phone: +91 62935 93715
Email: chhandaenterprise23@gmail.com
Address: D22, Tagore Park, Naskarhat, Beside Kross 9 Gym, Kolkata – 700039, West Bengal, India